I. GENERAL
maxIPise endeavours to perform all client requests on the basis of the following Terms and Conditions (T & C). The T & C shall apply to all pending and future client requests, unless there is an agreement to the contrary.
A contractual agreement, including sub-agreements and supplements exists with acceptance of the client request by maxIPise. The acceptance by maxIPise requires a written confirmation by maxIPise.
II. FEES
Upon acceptance of a client request by maxIPise, maxIPise will charge a fee for taking over the client request, the fee covers for example: reservation for a case, foreseeable costs, the conduct of affairs and the availability of maxIPise. The fee is due on acceptance of the client request by maxIPise. The fee is not to be reimbursed under any circumstances.
In addition, service fees are charged depending on the time and type of work involved.
VAT is charged where due.
Upon termination of the client relationship, any files relating to the client request shall only be returned to the client upon request and not until all accounts are settled by the client. Any incoming payments due to a client may be held by maxIPise as an advance of maxIPise’s own claims against the client where outstanding accounts remain.
III. CONFIDENTIALITY
Privilege exists between client and maxIPise with regards to all information provided by the client in which maxIPise gains knowledge from the client by virtue of carrying out client requests; unless such information is obviously not confidential. maxIPise is granted permission by the client to disclose such information to third parties, where this is necessary for carrying out services related to the client request.
IV. OTHER
If you have any questions regarding the T & C, please contact us by sending an email to info@maxipise.com with the subject heading “T & C”.